Your privacy, in plain language.

1. Overview

GoBeauty, Inc. (“GoBeauty AI,” “GoBeauty,” “we,” “us,” or “our”) provides beauty discovery, analysis, marketplace, and account services through gobeauty.ai. This Privacy Policy applies when you visit or use our website, create an account, submit an inquiry, make a purchase, or communicate with us.

2. Information we collect

Information you provide

• Account information, such as your username, phone number, profile details, and verification records.
• Content you submit, including photos, beauty goals, reviews, inquiries, messages, and other form responses.
• Transaction and order information when you use shopping or marketplace features.
• Communications with us, including customer support requests and SMS opt-in or opt-out activity.

Information collected automatically

We may collect device, browser, IP address, approximate location, referral, usage, and diagnostic information through standard logs, cookies, and similar technologies. We use this information to operate, secure, and improve the service.

3. How we use information

• Provide, personalize, maintain, and secure GoBeauty AI.
• Verify accounts and send requested one-time security codes and account-related messages.
• Process inquiries, orders, marketplace requests, and customer support.
• Analyze service performance, prevent abuse, and develop new features.
• Meet legal obligations and enforce our Terms of Service.

4. SMS and mobile data

If you affirmatively opt in, GoBeauty AI may send you one-time verification codes and account-related text messages at the phone number you provide. If you separately opt in to recurring marketing messages, we may also send salon industry news, product recommendations, supplier updates, trade-show information, and promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.

We record evidence of your consent, such as your phone number, the date and time of consent, the source of the opt-in, and the version of the disclosure you accepted. Consent is not a condition of purchase. You can withdraw consent at any time by replying STOP.

5. How we share information

We may share information only as needed with:

• Service providers that host our systems, deliver messages, process payments, provide analytics, or support our operations.
• Beauty professionals, suppliers, or marketplace participants when you intentionally ask us to send them an inquiry or fulfill a transaction.
• Authorities or other parties when required by law, to protect rights and safety, or as part of a corporate transaction.

We do not sell your personal information. We do not share mobile numbers or SMS consent data with third parties for their own marketing.

6. Data retention and security

We retain information for as long as reasonably necessary to provide the service, document consent, comply with law, resolve disputes, and enforce agreements. We use administrative, technical, and physical safeguards designed to protect information, but no system can guarantee absolute security.

7. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to certain processing. You may also adjust browser cookie settings and unsubscribe from SMS by replying STOP.

8. Children’s privacy

GoBeauty AI is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us.

9. Changes to this policy

We may update this policy as our service or legal obligations change. We will post the revised policy here and update the “Last updated” date.

10. Contact us

For privacy questions or SMS assistance, call +1 (877) 600-1886. For text message support, reply HELP to the number that sent you the message.